what to do to fix the problem

by James Williams
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what to do to fix the problem
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A cell phone's speaker is the hardware responsible for emitting the sound that comes from the device, which occurs when the user plays a song, for example. However, it is possible that certain problems in the smartphone's software or skeleton prevent the reproduction of this function, which leaves the cell phone without sound.

Next, check out possible solutions to fix the cell phone that has no sound. Tips involve systemic and hardware analysis of the device.

Check the wireless connection

Current smartphones can connect via Bluetooth to different devices, such as speakers and headphones. If you have used one of these devices, it is possible that the reason behind the lack of sound on your phone is because it is still connected to other devices.

Speaker with wireless connection via Bluetooth (Image: WAAW Blog/Reproduction)

So, even if you have turned off your headphones or speaker, the ideal is to access your cell phone's settings and manually disconnect the device's connection to other devices.

Look for physical problems

A speaker's sound outlets are made of countless small holes, which means debris like sand and dust can easily settle in these regions. Therefore, it is recommended that you take your smartphone to a well-lit place and patiently look to see if there is anything strange obstructing the device's sound passage.

If there is any debris, try to remove it with compressed air or by blowing the sound outlets. Never use sharp or inappropriate objects to clean.

Check if the phone is wet

Some cell phones have a numerical rating that identifies the device's resistance to water splashes or total immersion in a swimming pool. So, if you recently tested this capacity or took the device to a humid environment, it is recommended to let it dry naturally before using it again.

Cell phone underwater
Cell phone being immersed in water (Image: lucadp/Shutterstock)

If possible, use a microfiber cloth to remove excess water and let the device dry in a ventilated environment, but not directly exposed to sunlight.

Read more:

Restart the cell phone

Resetting a cell phone closes all open applications and can still install important updates that optimize the cell phone. This means that if there was a bug, corrupted data or an application eating up RAM, a simple restart can help.

Some more modern smartphones, however, have a setting called “safe mode restart”. It restarts the system, but when it restarts, only essential applications are activated: carrying out this step by step can temporarily block an app that was interfering with the device's sound output. To do this, simply hold down the power button and look for the option that corresponds to this function.

Make software updates

Keeping your phone updated is essential to help protect your data and fix bugs. Therefore, we recommend that you check if there are any pending updates on your cell phone.

image showing programming codes
Codes in a software program (Image: Pixabay)

If so, perform the update, as it may correct an error or corrupted data that was preventing sound from playing. To do this, go to settings > system > system update > check for updates.

Reset your phone to factory settings

The most radical option on this list is to reset the phone to factory settings. The way to do this varies depending on the brand and model of the device, but by performing this step, you delete all files, including errors and corrupted data.

Therefore, if the problem persists, we recommend this hard reset. And if even that doesn't work, then it's time to call a licensed technician to submit the cell phone for analysis.

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